Terms & Conditions

Who these terms cover

TeleV IPTV operates the TeleV IPTV website at telev.tv. In these terms, “we” means TeleV IPTV and “you” means the person placing an order or using the service. Questions and complaints can be sent to [email protected].

These terms apply together with the package details shown before purchase and our Refund Policy, Privacy Policy and DMCA & Copyright. Nothing here removes rights that applicable consumer law gives you.

Your order and package

Check the price, currency, subscription duration, supported devices and simultaneous connection allowance before paying. Use accurate contact details so that order and access information can reach you.

Only the duration and connections included in your order are authorised. Third-party applications, devices or internet access may have separate costs. Ask support before buying if compatibility is unclear.

Activation and account security

Access information is supplied after payment has been accepted and the order is processed. If you have not received it, check your spam folder and email support with your order reference.

Keep passwords and access credentials private. Tell us promptly if you suspect unauthorised access. Do not send account passwords, complete card numbers or card security codes by email.

Payments, expiry and renewal

Subscriptions are paid in advance. Future prices may change, but a new price does not retrospectively change the amount agreed for an existing paid subscription.

Do not assume that a package automatically renews. Recurring billing must be clearly disclosed and agreed at checkout. Where enabled, cancel future billing through the relevant account or payment provider, or contact support before renewal. Cancelling renewal does not itself create a refund for time already supplied.

Acceptable use and intellectual property

Use the service for personal, non-commercial viewing and within the connection allowance purchased. You must have any permissions required for your use of content, applications and devices.

Do not resell, publicly rebroadcast, redistribute credentials, interfere with security, commit fraud or use the service to infringe copyright. An account does not grant ownership, distribution rights or permission to bypass restrictions.

Website materials, channel names, logos and other third-party content remain subject to their respective owners’ rights. Copyright concerns should be reported using our DMCA & Copyright.

Availability and service problems

Playback can be affected by your connection, device, applications, maintenance and the lawful availability of content. Individual channels or titles can change; no single listing is a promise that it will remain available indefinitely.

If a significant change or failure affects what you purchased, contact support. Availability wording does not remove any legal entitlement to repair, a price reduction, cancellation or a refund. Our Refund Policy explains how requests are handled.

Suspension and termination

We may restrict access where reasonably necessary to address fraud, serious misuse, a security threat, non-payment or a legal requirement. Where appropriate, we will explain the reason and give an opportunity to resolve the issue.

You can ask support to review a restriction you believe is mistaken. Ending access does not automatically remove any refund or other rights required by law.

Responsibility and consumer rights

You are responsible for supplying compatible equipment and a suitable connection and for following reasonable setup instructions. We remain responsible for obligations that applicable law places on the supplier.

Any exclusion or limit applies only to the extent the law allows. Nothing in these terms excludes non-excludable liability or waives mandatory consumer protections.

Questions, complaints and changes

Email [email protected] with the order reference, a clear description of the issue and the outcome you are seeking. We will review the information and communicate the next steps. You may also use consumer or dispute-resolution options available under applicable law.

The date above identifies the current version. Material changes affecting an existing order will be communicated where required. New commercial terms normally apply to future orders; mandatory law and any separate agreement still take priority.